“Words, when said and articulated in the right way can change someone’s mind. They can alter someone’s belief. You have the power to bring someone from the slums of life and make a successful person out of them, or destroy someone’s happiness using only your words.

A simple choice of words can make a difference between someone accepting or denying your message. You can have a very beautiful thing to say, but say it in the wrong words … and … it is gone.”